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Privacy Policy

Miclyn

Privacy Policy

Miclyn Inc (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

  1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, job title, company name, and other information you provide us when you engage our services, request information, or communicate with us.
  • Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
  • Usage Data: Information about how you use our website, products, and services.
  • Customer Data: Information about your organization’s infrastructure, devices, and users necessary for us to provide managed services.
  1. How We Use Your Information

We use the information we collect in the following ways:

  • To Provide Services: We use customer information to provide and support our managed IT services, including monitoring, troubleshooting, support, and maintenance.
  • To Improve Our Services: Usage data and technical information help us understand how our services are used and enhance service quality.
  • To Communicate with You: We may use your contact information to send you updates, respond to inquiries, and provide customer service.
  • To Comply with Legal Requirements: We may process your information as required by law, regulations, or to comply with legal processes.
  1. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties. However, we may share your data under the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services.
  • Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, we may transfer your personal data to a third party involved in the transaction.
  1. Data Security

We implement technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please note that no method of electronic storage or transmission over the internet is 100% secure, and we cannot guarantee absolute security.

  1. Data Retention

We retain personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may also retain and use your data to comply with legal obligations, resolve disputes, and enforce our agreements.

  1. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: The right to access personal data we hold about you.
  • Correction: The right to request correction of inaccurate or incomplete data.
  • Deletion: The right to request deletion of your personal data, subject to legal and contractual restrictions.
  • Restriction: The right to request restriction of data processing under certain conditions.
  • Objection: The right to object to certain types of data processing.

To exercise any of these rights, please contact us at [Your Contact Email Address].

  1. Use of Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files that are stored on your device to improve site functionality, personalize content, and analyze traffic. You may refuse cookies by adjusting your browser settings, though this may limit certain features of our website.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We encourage you to review this page for the latest information on our privacy practices. Changes are effective when posted on this page.

  1. Contact Us

If you have questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at:

Miclyn Inc.
Email: info@miclyn.com
Phone: (505) 884-0800
Address: 100 Sun AVE NE, Suite 650, Albuquerque, NM 87105