Secure, reliable IT for New Mexico businesses — with a team that actually picks up.
Miclyn is your Albuquerque-based managed IT and cybersecurity partner: proactive support from real, local people, and modern protection watching over your business around the clock.
Most businesses don’t need more technology.
They need someone reliable to own it.
If any of these feel familiar, you’re in good company — it’s why most of our customers first called us.
One partner to run it, support it, secure it, and plan ahead.
No jargon, no runaround. Here’s what managed IT actually means when Miclyn does it.
We run your technology
Proactive monitoring, updates, and maintenance so problems get caught and fixed before they slow your team down.
We answer — and actually help
Real people on our New Mexico team — you reach someone who knows your business, not a call center three time zones away.
We protect your business
Modern endpoint protection on every device, with an active managed security operation available for real 24/7 threat response.
We help you plan ahead
Microsoft 365, backups, vendors, and a regular review — so your technology supports where the business is going.
And it’s not just laptops. Miclyn also manages your network, Microsoft 365 and cloud, servers and virtualized infrastructure, and backup & recovery — the systems your business actually runs on. If your environment is more involved, we can support that too.
Four questions every business should ask.
Two providers can both say “managed IT and security” and quote a similar price — yet protect you very differently. Plenty of good providers do these things well, and plenty don’t. These four questions help you tell the difference — with anyone, including us.
You’ll be a sharper buyer after reading this, whether or not you ever call Miclyn.
Is my protection basic antivirus, or modern endpoint detection & response (EDR)?
Recognizes threats it already knows about from a list. Useful, but it can miss newer attacks that don’t match anything on that list.
Watches how each device actually behaves and can flag and help contain suspicious activity that traditional antivirus often misses. Included on every Miclyn plan.
When an alert fires, does software just log it — or does a person actually respond?
Security software flags something and sends an alert — often into an inbox that may not be watched after hours.
Trained security people review the alert, work to contain the threat, and reach out to you — instead of leaving it in a queue.
Is there an actual 24/7 security team behind this — or just monitoring software?
Systems are “being watched” — which often means dashboards exist, not that anyone is on duty overnight.
A real security operations team watching around the clock and ready to act on threats. Included on Miclyn Complete.
Are you protecting just my computers — or also my email, cloud, and logins?
Protection stops at the laptop — while your email, files, and logins live in the cloud.
Your devices and your Microsoft 365 or cloud accounts and logins are protected — an area many of today’s attacks target. Included on Complete, matched to your environment.
Real protection you can picture — not a wall of acronyms.
Modern protection on every device
Every computer we manage runs advanced endpoint detection and response (SentinelOne) — protecting by how threats behave, not just a list of known viruses. On every plan.
A real security team, watching 24/7
On Complete, an active managed security operation (Blackpoint) watches around the clock. If something looks wrong, trained people investigate, work to contain it, and contact you — day or night.
Your cloud & logins, protected too
We extend protection to Microsoft 365, email, and user logins — an area many modern attacks target — with the right controls for your environment.
Backup & recovery, so a bad day isn’t a disaster
Your data and Microsoft 365 are backed up and recoverable — because being protected also means getting back to work quickly if something goes wrong.
Two straightforward ways to work with Miclyn.
Per user, per month. No mystery bundles. We’ll recommend the right fit for your team and environment.
SecureIT Core
- Help desk & remote support from our New Mexico team
- Proactive monitoring, updates & patching
- Modern endpoint protection (EDR) on every device
- Backup & recovery for your devices
- Network & vendor management
- Documentation & a regular technology review
SecureIT Complete
- Everything in SecureIT Core
- Active 24/7 managed threat response — real people investigate & act
- Human escalation — we contact you when it matters
- Cloud, identity & email protection for your environment
- Cloud/mailbox backup
Not sure which plan fits? Start with a free Technology & Security Review — we’ll look at your environment and recommend what makes sense, without loading you up with services you don’t need.
Have servers or specialized infrastructure? We manage those too. Because a simple file server and a business-critical virtualization host aren’t the same job, server support is scoped separately — based on workload, complexity, backup needs, and business criticality — and always quoted clearly before you commit.
Built on technology security teams trust — backed by local accountability.
SecureIT runs on the same tools relied on by security teams everywhere, delivered and supported by a New Mexico team you can actually reach.
Technology we build on: Microsoft, SentinelOne, Blackpoint, NinjaOne, Ubiquiti
New Mexico.
Not a national help desk with an Albuquerque zip code.
Miclyn is New Mexico–based and owner-led. When you call, you reach people who know your business — and can be on-site when it counts.
- We understand New Mexico businesses — Albuquerque, Santa Fe, Rio Rancho, Los Lunas, and across the state.
- Local availability and accountability, including on-site support when remote isn’t enough.
- Owner access — if something isn’t right, you can reach the person whose name is on the company.
- Real, local accountability from the people who actually do the work.
Questions New Mexico owners actually ask.
What exactly do you manage?
What happens when something breaks — and who answers?
What does “security” actually mean with Miclyn?
Is someone actually watching, and what happens if there’s a threat?
Do you support Microsoft 365? What about Google Workspace?
What does it cost, and am I locked into things I won’t use?
What if we have servers or more complex infrastructure?
How hard is it to switch from my current IT provider?
What happens after I reach out?
Get a free technology & security review.
We’ll look at how your technology is supported and protected today and send you a short, plain-English summary — what’s working, what’s at risk, and what you’d actually need. Useful even if you never become a customer.
Submit the form to get started. Afterward, you’ll have the option to choose a time that works for you. · Prefer to talk? Call (877) 764-2596
Miclyn — Technology. Security. Confidence.
Managed IT & cybersecurity for Albuquerque, Santa Fe, Rio Rancho, Los Lunas & New Mexico.
New projects & general questions: (877) 764-2596 · 877-7MICLYN
Albuquerque office: 609 Gold Ave SW, #2B, Albuquerque, NM 87102 · (505) 884-0800
Existing customer? Need help? 844-4MICLYN · (844) 464-2596
Help desk hours: Mon–Fri, 8 a.m.–5 p.m. Mountain time