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Managed IT & Cybersecurity

Someone should be watching your business — even at 2 a.m.

Miclyn SecureIT is managed protection, not just security software — your computers watched around the clock by a team that steps in when something looks wrong.

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Enterprise-grade managed protection, built for small business. Albuquerque & statewide New Mexico.

  Watched & responded to 24/7
  Enterprise-grade tools, small-business price
  A New Mexico team that picks up
  Security without a forced IT department
Sound familiar?

The things business owners actually worry about.

“I’ve got antivirus. Is anyone actually watching it?”
“What happens if something hits us overnight or over the weekend?”
“I need serious security — but I don’t need a full IT department.”
“I’m tired of being the person everyone calls when tech breaks.”
What managed protection does

What happens when SecureIT sees something suspicious.

You don’t have to know the technology. You just need to know the steps happen — automatically, and with real people behind them.

1

Detect

Security on your computers spots trouble — ransomware-like activity, a malicious process, or abnormal file changes.

2

Investigate

A 24/7 security operations team looks at what’s really happening instead of leaving it as an alert for you to find later.

3

Contain

The affected computer or account is isolated and the threat is shut down before it can spread.

4

Recover

We help you get back to normal and tell you plainly what happened — no jargon, no finger-pointing.

Protect watches your computers. Protect+ adds this same managed detection and response to your Microsoft 365 logins, accounts, and cloud.

No security can promise nothing ever gets through. SecureIT is built so that when something does, it’s seen and acted on — not missed.

The difference that matters

Same kind of tools. A very different answer to one question.

Think of antivirus as having a security system. SecureIT is having that system professionally monitored and managed. Here’s what that looks like in the moments that count.

An alert pops upSomething looks suspicious
Self-managed security softwareIt’s on a screen somewhere. Someone has to notice it and know what to do.
SecureITOur team already sees it and is looking into it for you.
A computer is compromisedA threat gets a foothold
Self-managed security softwareYour team still has to recognize the issue and decide how to respond.
SecureITThe device is isolated and the threat is contained — often before you’d know.
It’s 2 a.m.Nights, weekends, holidays
Self-managed security softwareResponse depends on someone on your team seeing the alert and acting.
SecureITA 24/7 security operations team is on it while your business sleeps.
If one of your computers or Microsoft 365 accounts is compromised at 2:00 a.m. tonight, who is responsible for seeing it, investigating it, and taking action?
With self-managed security software, that responsibility sits largely with you or your staff. With SecureIT, Miclyn manages the service and a 24/7 security operations team watches and responds for you — around the clock.

Norton, McAfee, and Microsoft Defender are capable tools — we’re not knocking them. The difference isn’t the tool. It’s who’s responsible for watching it and acting when it matters.

How SecureIT works

It comes down to two simple decisions.

SecureIT isn’t a good / better / best ladder. Answer two questions — and where your answers meet is your plan.

Your two decisions →
You run everyday ITYou’ve got the day-to-day covered
Miclyn runs everyday ITWe’re your IT team too
ComputersYour devices, watched & managed
You run everyday IT Protect $49 /user/mo Pros watch your computers; you keep doing your own IT. Miclyn runs everyday IT Managed $129 /user/mo We protect the computers and we’re your everyday IT team.
Computers + identity / cloudMicrosoft 365 logins & data too
You run everyday IT Protect+ $79 /user/mo Computers plus your accounts and cloud; you keep your own IT. Miclyn runs everyday IT Managed+ $159 /user/mo The whole thing handled — advanced protection and your IT team.
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The plans in plain English

What each plan is — and what Miclyn takes responsibility for.

Every plan is enterprise-grade security, watched and responded to 24/7. The difference is how far the protection reaches, and whether we’re your everyday IT team.

SecureIT Protect
$49 / user / mo
Best forYou handle your own day-to-day tech and want pros protecting your computers.
Miclyn takes responsibility for
  • Your computers, watched & managed 24/7
  • Catching and responding to threats for you
  • Patching and keeping devices current
  • Ransomware protection and remediation; Endpoint Backup available separately
You still handle
  • Your own everyday IT
  • Telling us when people join or leave
Where it starts: fully managed protection for your computers — without paying for a help desk you don’t need.
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SecureIT Protect+
$79 / user / mo
Best forYou want your Microsoft 365 accounts and cloud protected too — not just the computers.
Miclyn takes responsibility for
  • Everything in Protect
  • Your Microsoft 365 logins & identities
  • 24/7 protection for your email & cloud
  • Backup of your Microsoft 365 data
You still handle
  • Your own everyday IT
  • Telling us when people join or leave
What changes vs Protect: a protected computer isn’t enough if someone signs in with a stolen account — so Protect+ watches your accounts and cloud too.
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SecureIT Managed
$129 / user / mo
Best forYou want your business protected and Miclyn as your everyday IT team.
Miclyn takes responsibility for
  • Everything in Protect
  • Your everyday IT support — no per-ticket meter
  • New-hire setup, offboarding & device help
  • Vendor coordination for your tech
You still handle
  • Sending requests our way and approving fixes
  • Projects & migrations (scoped separately, fairly)
What changes vs Protect: we become your IT team — included business-hours support (Mon–Fri, 7a–6p Mountain) for normal use, no per-ticket meter.
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SecureIT Managed+
$159 / user / mo
Best forYou want it all handled — advanced protection and your everyday IT team.
Miclyn takes responsibility for
  • Everything in Protect+
  • Advanced identity & cloud protection
  • Your everyday IT support — no per-ticket meter
  • One team accountable for it all
You still handle
  • Sending requests our way and approving fixes
  • Projects & migrations (scoped separately, fairly)
What changes vs Managed: adds the advanced identity & cloud protection from Protect+. The complete package.
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1managed computer included per user
+$29each computer beyond the 1 included per licensed user / mo
+$10each managed phone or tablet / mo
Noneminimum for Protect & Protect+
2 usersminimum for Managed & Managed+

Endpoint Backup is optional at $35 per protected computer / month with the first 1 TB included; additional storage is $25/TB/month. Servers and network equipment are scoped and quoted separately.

Support when you need it
Protect & Protect+ are remotely delivered managed security; your team keeps everyday IT. Managed & Managed+ add Miclyn as your everyday IT team, including help desk support and onsite help in our New Mexico service area when a problem genuinely needs hands on the equipment.
Not sure which fits?

Find your SecureIT plan in about a minute.

Answer a few plain-English questions — no tech knowledge needed — and we’ll show you where we’d start, and why.

 
Local, not a call center

A New Mexico team that answers the phone.

Miclyn is a New Mexico company with local people who pick up. Managed and Managed+ include help desk support and onsite help in our New Mexico service area when a problem genuinely needs hands on the equipment; Protect and Protect+ are delivered remotely with the same 24/7 managed security behind them.

Outside New Mexico? SecureIT Protect and Protect+ are available nationwide. Explore nationwide managed security.

Watching 24/7

A managed service, not just a dashboard

SecureIT includes round-the-clock managed detection and response through a 24/7 security operations center. When a real threat appears, it’s investigated and acted on — nights, weekends, and holidays — rather than left as an alert for you to find later.

On your side

Honest, plain-English guidance

We educate, we don’t fear-sell. We’ll tell you what you need, what you don’t, and exactly what it costs before you commit — and we’ll be straight about what any technology can and can’t promise.

No cost. No pressure.

Get a free technology & security review.

Tell us what’s on your mind — whether your business is protected, who’s watching, or just that IT has become a headache. We’ll review your situation and walk you through practical options.

Prefer to talk now? Call (877) 764-2596.

Straight answers

The questions businesses actually ask us.

What exactly does Miclyn manage with SecureIT?
SecureIT is managed protection, not just software you install. Every plan includes managed endpoint security, security patching, and 24/7 monitoring and response. Protect+ and Managed+ extend that managed protection into Microsoft 365 and include Microsoft 365 backup. Endpoint Backup for the computer itself is an optional add-on. On Managed and Managed+, Miclyn is also your everyday IT team for day-to-day support.
Isn't the antivirus I already have enough?
Antivirus is a good tool, and we're not here to knock it. The real difference is the model — predominantly customer-managed software you run yourself, versus professionally managed monitoring and response. With SecureIT, a managed security service watches and takes action for you — investigating, isolating an affected computer, and shutting a threat down, often before you'd know. Think of antivirus as having a security system, and SecureIT as having that system professionally monitored and managed.
Who is watching my systems when my business is closed?
SecureIT includes 24/7 managed detection and response through a security operations center that monitors for threats around the clock — nights, weekends, and holidays included. If something looks wrong at 2 a.m., it’s investigated and responded to rather than left in an inbox until morning.
What happens if an employee clicks something malicious?
That's exactly what the managed part is for. The tools detect the behavior, and the affected computer can be isolated, the malicious process stopped, and the incident contained — then we help you recover. No security can promise nothing will ever get through, but SecureIT is built so that when something does, it’s seen and acted on.
I don't want a full outsourced IT department — do I have to buy one?
No. That's why SecureIT Protect and Protect+ exist. They give you fully managed security without a bundled help desk — for businesses that keep everyday IT in-house but want professionals protecting their computers and, on Protect+, Microsoft 365. If you'd rather Miclyn handle the day-to-day too, Managed and Managed+ add the local help desk and onsite support model.
What does “included everyday IT support” mean on Managed plans?
On Managed and Managed+, everyday IT support during business hours (Mon–Fri, 7:00 AM–6:00 PM Mountain, excluding Miclyn holidays) is included for normal business use — there’s no per-ticket meter, so you can call when your team needs help. It covers day-to-day troubleshooting, new-hire setup and offboarding, device support, and vendor coordination. Projects, migrations, and genuinely abnormal use are scoped separately under a fair-use policy — we’ll always talk it through rather than surprise you with a charge.
How does the pricing work?
SecureIT is priced per person, per month — Protect $49, Protect+ $79, Managed $129, and Managed+ $159. Protect and Protect+ have no minimum. Managed and Managed+ have a two-user minimum. Each licensed user includes one managed computer; an additional computer for the same user is $29/month, and a managed phone or tablet is $10/month. Endpoint Backup is optional at $35 per protected computer/month with the first 1 TB included; additional storage is $25/TB/month. Servers and network equipment are scoped separately. Standard New Mexico businesses can start online, and we flag anything that genuinely needs separate scoping before activation.
Do you support Microsoft 365 and Google Workspace?
Yes for Microsoft 365 — Protect+ and Managed+ add managed protection for Microsoft 365 identities, email, and cloud, plus Microsoft 365 backup. Google Workspace is not covered the same way by Protect+ today. Miclyn can still support businesses that use Google Workspace for general IT, and we’ll be clear about which SecureIT cloud protections do and do not apply.
We do federal-contract work — can you help with CMMC?
If your business performs federal-contract work, Miclyn can help you understand what security requirements may apply — such as CMMC Level 1 — and whether SecureIT is an appropriate technical foundation. We have a dedicated CMMC Level 1 service for New Mexico small contractors — including a free check to find out whether it even applies to you. You always remain responsible for your own compliance affirmations; we don’t sign on your behalf.
How hard is it to switch to Miclyn?
Easier than most people expect. Protect and Protect+ use guided remote setup, while Managed and Managed+ are guided by your New Mexico team. Standard environments can start online. If we find servers, unusual infrastructure, an active incident, or anything else that genuinely changes scope, we flag it before activation and agree the next step with you — no surprises.